Hove Privacy

1. Information Hove Collects

Hove collects and processes several types of personal information, including:

2. How Hove Uses Your Information

Hove uses your personal information for the following purposes:

• Service Delivery (Hove Contracts):
  • Processing and managing your Hove vehicle rental bookings and agreements. Verifying your identity and confirming you meet Hove rental requirements. Facilitating vehicle collection and return procedures. Processing payments and handling deposits and charges.
• Hove Customer Communication (Legitimate Interest/Contract Performance):
  • Sending booking confirmations, updates, and important rental information. Responding to your inquiries and providing Hove customer support. Notifying you of changes to Hove services or policies.
• Hove Marketing (Consent/Legitimate Interest):
  • Hove may send promotional offers, newsletters, and service updates when you have given consent or when Hove has a legitimate interest. You can opt out at any time.
• Hove Improvement (Legitimate Interest):
  • Analyzing Hove's website usage to improve user experience and functionality. Conducting research to refine Hove's vehicle fleet and services.
• Legal Obligations (Hove Compliance):
  • Complying with legal, regulatory and tax requirements applicable to Hove. Preventing fraud and maintaining security across Hove services. Resolving disputes and enforcing Hove's terms and conditions.

3. Hove Information

Hove may share your personal information with:

• Hove Providers: Third-party companies that assist Hove in delivering its services, such as payment processors, IT support providers, and maintenance services. These providers are contractually obligated to protect your data.

Hove does not sell your personal information to third parties for marketing purposes.

4. Data Protection

Hove implements appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure or destruction. These measures include encryption, access controls, secure servers and periodic security assessments. No internet transmission or electronic storage method is completely secure, and Hove cannot guarantee absolute security.

5. Hove Data Retention

Hove retains personal information only for the period needed to fulfill the purposes for which it was collected and to meet legal, accounting, or reporting requirements. Retention periods vary by the type of information and the context of processing.

6. Your Rights at Hove

Under UK data protection law, you have the following rights in relation to Hove:

• Right of Review: Request a copy of the personal information Hove holds about you.

To exercise these rights, please contact Hove using the details below.

7. Cookies and Analytics

Hove's website uses cookies and related technologies to improve your browsing experience, analyze site traffic, and personalize content. You can manage your cookie preferences in your browser settings.

8. Hove Updates

Hove may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised Last Updated date. Please review this policy regularly.

9. Contact Hove

For questions about this Privacy Policy or our data practices, please contact Hove: